We pick up
Call, email or text. A real person who knows your office answers and stays with it until it works.
Managed IT and security · New York City
Secure by habit.
We look after the computers, email, files and security of small New York offices. We pick up when you call, and we explain everything in plain English.
- Accounting and tax firms
- Medical and dental practices
- New York City
What you can count on
Three things we stand behind.
We pick up
A real person who knows your office answers the phone, and stays with the problem until it is fixed.
We stay ahead
Updates, backups and security checks run on a schedule, so fewer things break in the first place.
We explain
Every month you get a short report in plain English. What we did, what we found, and anything you need to decide.
Services
One call for anything IT.
We look after the whole office, so you don't have to know which company to call for which problem.
Ready on day one
We set up new computers, keep every machine updated, and get new hires ready before they sit down.
Microsoft 365 or Google Workspace
We run your email, calendars and shared files, so they work the same in the office and at home.
Locked down, quietly
A second check when you sign in, safer email and protection on every computer. We check every week.
Copied every night
Your files are backed up each night, and we test that we can bring them back.
The paperwork, too
We help you write the security plan your industry requires, and keep it up to date as your office changes.
Who we help
Small offices that hold private information.
Most of our clients have 5 to 50 people, and data that has to stay private by law.
Tax season is no time for a slow computer.
We keep your client files safe and your team working through April 15.
- Help writing and keeping the security plan the FTC requires of tax preparers
- Safer ways to send and receive client documents
- Extra care from January to April, when nothing can wait
Patient data stays private. Your schedule stays on.
We look after the computers, email and backups your practice runs on.
- Help meeting HIPAA security requirements
- Your scheduling and records software kept running all day
- Email and file sharing set up for patient information
How it works
Getting started is simple.
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We look first
We check your computers, email, backups and network, then tell you in plain English what we found.
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We fix and set up
We fix the urgent things first. Then we put updates, backups and security checks on a schedule.
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We look after it
You call us for anything IT. Each month you get a short report on what we did and what is coming up.
About ISM
ISM stands for Information Security Management. We treat security as a daily habit.
ISM Tech Services is a managed IT and security company based in New York City. We work with small offices, mostly accounting firms and medical and dental practices, where client and patient data has to stay private.
We run the help desk, keep computers and email updated, back up files every night and test that we can bring them back. Each month you get a short report on what we did and anything you need to decide.
No scare tactics and no jargon. Just an office that works, and someone to call when it doesn't.
Contact
Let's look at your office.
Book an IT check. We will tell you what is working, what is at risk, and what we would fix first.